At AYZEL, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• Items can be returned within 7 days of delivery.

• Products must be unused, unworn, unwashed, and in their original packaging.

• Proof of purchase (order number or receipt) is required.

• Certain items such as clearance or final-sale products are non-returnable.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–10 business days.

• Shipping charges are non-refundable unless the return is due to our error.

Exchanges

• We only replace items if they are defective or damaged. Please contact us immediately for assistance.